Frequently Asked Questions

Frequently Asked Questions

📦 Orders & Shipping

When will my order be shipped?
Orders are typically dispatched within 1-2 business days.

How long does delivery take?
Domestic deliveries take 2-5 business days. International deliveries take 7-21 business days.

How can I track my order?
Once your order is shipped, you will receive a tracking number by email.

💳 Payment

What payment methods do you accept?
We accept credit cards, debit cards, PayPal, and bank transfers.

Are my payments secure?
Yes, all payments are protected with SSL encryption. Your card details are never stored on our servers.

🔄 Returns & Exchanges

Can I return a product?
Returns are accepted within 14 days of delivery, provided the product is unopened and in its original packaging.

How does the return process work?
Contact us via WhatsApp or email and we will initiate your return process promptly.

🌿 Products

Are your products natural?
Yes, at Puriva Life we prioritize natural and organic ingredients. Full ingredient information is available on each product page.

Can I place a B2B order?
Absolutely! We have been supplying B2B clients worldwide since 2015. Contact us via WhatsApp for bulk orders and partnership inquiries.

📞 Contact

Can't find the answer you're looking for?
📧 hello@purivalife.com
📱 WhatsApp: +995 597 17 20 50